Saturday, September 5, 2009

Doofuses


The people at the UPS store I deal with in my home town are idiots.

I'm expecting a large check, which I'm going to use to get a cashier's check to pay for the work on the trailer.

The UPS store in question is supposed to forward my mail to me each week. So all week I've been waiting for the mail and expecting this check.

I called the lady yesterday, and she assured me that she had forwarded my mail to me on August 28 and that I would get it that afternoon.

I didn't.

I called today, and now she says she *thinks* she sent some mail to me on August 28--but she's not sure.

Okay, says moi, what's the tracking number?

Oh, says she, there is no tracking number. I just gave it to the mail carrier.

Now this is a company that makes its living managing people's mail.

And she has no record or even memory of whether she forwarded my mail, and no tracking number.

And in the meantime, where is my check? If the check has been lost, of course I can get it reissued, but that will take a month or more, and meanwhile I have to come up with a cashier's check to pay for the trailer when it's done, which will probably be in two weeks.

And get this, when I complained, the guy at the store said, "Well, we forward mail for 40 customers. You can't expect us to keep track of everything."

Uh, yeah, I do expect that. That's what I pay you for!

Thanks a lot, UPS store.

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